Focus on your business and let Low Cost Call Center take care of everything else: servers, telephone platform, software, operating systems, installation, technical management and maintenance are all provided by a single company. Our technology is scalableand modular, thereby capable of accompanying your operation’s growth.
Hardware, operating systems and applications software are provided by Low Cost Call Center, reside in our Datacenters and are consumed by your company as a monthly service.
Your company does not need to face recurring maintenance, repair or technical support costs. Our professional team of engineers takes care of them at our Datacenters.
Low Cost Call Center’s plug-and-play technology lets you have your own call center up and running the same day we receive your service order. Furthermore, ourProfessionalService Consultants are available to work on the implementation of projects of all sizes, in record time.
Low Cost Call Center is afully managed platformwhich means that you don’tneed to worryabout providing expensive technical human resources to manage the technology, nor hire technical training.
Low Cost Call Center’s technology operates inhigh availabilityenvironments and is collocated in data centersstrategicallylocated in United States and Europe that have the most advanced hosting platforms in the industry including physical and perimeter security 24/7/365.
Like a safe-deposit boxin a bank, an advanced security systemguaranteesthat your operation will have a fully independent and dedicated partition that isolates it from all other operations in the data center.
| 1 | Tools designed to maximize the recovery of past due portfolios. Read more |
| 2 | Low Cost Call Center Telemarketing consolidates functionalities designed to convert contacts into sales. Read more |
| 3 | CS provides the tools needed to implement service policies. Read more |
| 4 | Low Cost Call Center is a robust and highly available solution that provides all the tools needed to guarantee the success. Read more |
Low Cost Call Center is Contact Center technology delivered as a service. Traditionally, acquiring, installing and managing a professional Contact Center implied large investments in hardware, software, phone lines, configuration and recurring management, and support costs.
Today, your company can use on demand technology with Low Cost Call Center, adding to your business an integral, world-class solution that can operate from 5 to 2000 seats, have 24x7 support, high availability and the peace of mind that comes from using technology hosted in the best datacenters in USA and Europe.
Low Cost Call Center is a flexible platform, designed and built to permit you to deploy your work force anywhere in the world, thereby obtaining important benefits for your company, employees and clients.
All features related to real-time supervision, productivity, quality, reports and statistics can be used in operations with geographically dispersed agents, gaining flexibility without losing control of your operation.
You will be able to combine, on the same campaign or service, a group of agents concentrated in your Call Center with tele-workers operating from their homes, with both connected to the same technological infrastructure.
In a matter of minutes, your remote agents can be connected to the applications and processes to form part of a perfectly integrated, dynamic and high performance work team, which includes supervisors, administrators and personnel dedicated to quality tasks.
Your business can enter this new service concept in a gradual and controlled way, adjusting and optimizing your operation’s costs, productivity and quality:
